12go Asia Review
I came across 12go Asia went I first visited Thailand in 2012 and I've been using their service for most of my trips in and around Thailand since.
In a time when we do everything with our phones, it's good to have a reliable website where you can book all your trips online, at a good price and in just a few minutes.
Buses, ferries, vans, transfers, trains and even flights now.
You can book everything from the same platform and most importantly, keep all your bookings and tickets in the same place.
Why book your tickets online on 12go ?
In the last years I've been trying to use a minimalist approach to travel and use as few apps / websites / agencies as possible when I plan my trips.
That's the main reason why I've booked most of my trips in Thailand with 12 go Asia lately. This way I have all my tickets in one place and I don't have to deal with different agencies.
But there's more reasons to use 12go for your trip :
- It's convenient. No need to go to a travel agency anymore, you book everything from your phone.
- No need to bargain. With 12 go you can see in seconds all the different options for a route and pick the one that fit your budget.
- No need to print tickets. Even if some recommend that you print your tickets, I haven't print any tickets for the trips I booked on 12 Go Asia. I just show the receipt on my phone and it always work. This way you don't loose your tickets, you don't need to look for a printer in a city you don't know and it's eco friendly.
- All your bookings on one platform. Imagine if you need to book 10 transfers during your trip in Thailand and you have 4 people with you. That's 50 different tickets to hold with you or to have in your inbox. Forget that, book everything with the same website and save yourself some headaches.
Not saying that 12goasia is the best travel app, but if like me your priority is the price and the convenience, it's right at the top.
You can also use their website for pretty much all your trips in Asia. (Except for flights, I prefer to go with Air Asia directly).
I was talking about convenience, and what's more convenient than to use the same platform to book tickets online for your trip all around Asia and beyond.
12go is now available in over 20 countries. Mostly in Asia, but they're quickly spreading to the rest of the world.
In Thailand, 12go Asia cover almost every routes and for all types of transports. Bangkok to Hua Hin in train, Krabi to Koh Phi Phi in ferry, buses from Pattaya to Bangkok... they have it all.
With only a few clicks and you can see all the options for the most popular routes from Bangkok :
- Bangkok to Pattaya
- Bangkok to Hua Hin
- Bangkok to Koh Samui
- Bangkok to Koh Phangan
- Bangkok to Chiang Mai
- Bangkok to Krabi
And if you want more, you can just use the box below :
12Go in Asia
In Asia, 12go is available in Thailand, Cambodia, Vietnam, Malaysia, Singapore, Laos, Myanmar, Philippines, India, China, Japan, Taiwan and Sri Lanka.
12Go in Europe
In Europe, you can use 12go to book trips in Russia, Belarus, Czech, Germany, Lithuania, Latvia, Estonia and Poland.
12Go in Oceania
Traveling to Australia and New Zealand ? No worries, you can book your tickets there too.
12Go in America
For now, 12go is only available in Mexico but I imagine they will soon cover all the rest of north, central and south America.
Types of Transportation
What makes 12 go Asia so convenient ? It's to have all the different types of transportation on the same website.
Remember the days when you had to go to each company website to compare timetables and prices? I do. And I'm super glad this days are over.
With 12go, I like that you can compare all the options for a trip and pick one in just minutes.
What types of transportation you find on 12go ?
- and more...
But you're gonna say, "12go take a commission on every bookings ? So they must be more expensive than booking directly with the company right ?"
Well, not quite. At least, not all the time.
What about the prices ? Is 12go cheaper than travel agencies or tour operators ?
In general, 12go Asia prices are pretty competitive and they tend to be similar or cheaper than local travel agencies.
But not always.
Truth is, for some trips they don't have the cheapest options. It's often the case for trains in Thailand or local buses.
For example, from Bangkok to Hua Hin, they don't have the cheapest train tickets. You need to go to Hua Lamphong (Bangkok's train station) to book the cheapest train tickets.
And I have more example like this.
So if you're traveling on a tight budget, you might want to go to local agencies and try to find cheaper tickets. At least in Thailand.
But that process take time and money to go to the different travel agencies.
So if like me you you more convenience over the cheapest rates, 12go Asia is for you.
Booking tickets on 12go website is really easy and fast.
That's my favorite thing about their website. It's clean, fast to load, and it make it easy to compare and book tickets when you travel.
Even when you're in the middle of nowhere, with a bad connection or with slow wifi, you can always manage to complete your booking.
How to book on 12go Asia ?
- Grab your phone
- Head to 12go.asia (or use the search box below)
- Enter your destination and your date
- Pick the cheapest / best option
- Pay online (with Paypal or credit card)
- Check the confirmation in your inbox
- Grab a beer and enjoy
Contact and customer Support
To be completely honest, I never had to contact 12go Asia support so I can't really say what it's worth.
If you do a quick search online on other 12go Asia reviews, most people seem to have a generally good experience. (hence their 4.1 stars rating on Trustpilot)
But in case you need to contact them :
- Go to the website and press the "Call us online" button. The support is free of charge and can be reached from 10am to 8pm (Bangkok time)
They also have a few offices in Thailand. More details about their offices here.
12go Asia FAQ
A : Yes.
I've booked over a dozen trips with them, it always went well.
Thanks for reading all the way through my review of 12go Asia.
If you're planning a trip to Thailand, check my Thailand travel guide for more tips and inspiration.
Let me know what you think about 12go in the comments and if you still have any question, feel free to ask below I'll answer them when I sober up.